Scope, checks and limits
Every amenity line in a report needs a verification record; unrecorded claims are not shown. A claim is verified only when evidence is dated within 12 months, matches the report text, is confirmed in writing, and no contradiction remains. Records older than 12 months are renewed or dropped. Verification reflects the inspection date only. It is not a reservation.
Claims in the report
Report claims must be identifiable, accurate, and substantiated (Law of Ukraine No. 270/96-ВР “On Advertising” dated 03.07.1996). Before you order we show what the report covers, the fee of 2 400 UAH for one property, the refund rule, the complaint procedure, and consumer rights, per Article 13 of Law of Ukraine No. 1023-XII “On Protection of Consumer Rights” dated 12.05.1991. The report quotes the owner's published deposit, cancellation, cleaning fee, and tax lines. The owner charges those amounts. This desk does not collect them.
Provider identification
Legal name, registered location, EDRPOU code, email, and phone appear before any order, per Article 7 of Law of Ukraine No. 675-VIII “On Electronic Commerce” dated 03.09.2015. This desk does not act as a tour operator or travel agent. Any stay contract is between you and the operator.
Language and data
Consumer information is available in Ukrainian, with English as an additional language, under Law of Ukraine No. 2704-VIII “On Ensuring the Functioning of Ukrainian as the State Language” dated 25.04.2019. Cookie consent is obtained before access under Law of Ukraine No. 3624-IX “On Personal Data Protection” dated 06.06.2024 and Law of Ukraine No. 1971-IX “On Electronic Communications” dated 16.12.2020.
Order a report or flag an inaccuracy
The fee is 2 400 UAH for one property, paid by you. Sending this form does not reserve a weekend.